Terms and Conditions
Welcome to the official website of Yiwu Jiangyi Trading Co., Ltd. (hereinafter referred to as “the Company”). These Terms and Conditions (hereinafter referred to as “these Terms”) constitute the entire agreement between you (hereinafter referred to as the “Buyer”) and the Company regarding the use of this website, the purchase of the Company’s products and related services. Please read these Terms carefully before using the website or placing an order. By browsing, using the website or submitting an order, you are deemed to have fully understood and accepted all contents of these Terms. If you disagree, please stop using the website immediately.
1. Website Usage Rules
1.1 The Buyer undertakes to use the website only for legitimate commercial or personal purposes and shall not use the website for any illegal or irregular activities, including but not limited to spreading illegal information, maliciously attacking the website, stealing website data, obtaining others’ information without authorization, etc.
1.2 All content on this website (including but not limited to text, images, trademarks, logos, product information, technical documents, etc.) is protected by intellectual property laws and owned by the Company or relevant obligees. The Buyer shall not copy, reproduce, distribute, modify, sell or use the website content without the Company’s written authorization.
1.3 The Buyer shall properly keep its account information (if any) and be fully responsible for all operations conducted through the account. If any abnormal account activity is found, the Buyer shall notify the Company immediately; otherwise, the Buyer shall bear any resulting losses.
2. Order and Contract Formation
2.1 Product information displayed on this website (including price, specifications, inventory, images, etc.) is only an invitation to offer and does not constitute a binding offer. An order submitted by the Buyer via the website is regarded as an offer. The Company reserves the right to review the order information (including but not limited to product inventory, price, payment details, delivery address, etc.) and confirm the order within a reasonable period (usually 1–3 working days) by email, SMS or website message. The sales contract is formed upon order confirmation.
2.2 Due to price adjustment, insufficient inventory, incorrect information input, force majeure or other reasons, the Company reserves the right to reject the Buyer’s order without bearing liability for breach of contract, but shall promptly notify the Buyer and explain the reason.
2.3 The Buyer shall ensure that the information provided when submitting the order (including name, contact information, delivery address, payment details, etc.) is true, accurate and complete. If the order cannot be performed or additional costs arise due to incorrect information provided by the Buyer, the Buyer shall be responsible.
2.4 After the order is formed, the Buyer shall pay the price according to the payment method and period specified in these Terms. If the Buyer fails to pay on time and does not reach a deferred payment agreement with the Company, the Company reserves the right to cancel the order.
3. Products and Prices
3.1 The Company shall make every effort to ensure that product information displayed on the website is true and accurate. However, due to product updates, batch differences and other reasons, the actual product may slightly differ from the website display, and the actual delivered product shall prevail.
3.2 Prices displayed on this website are exclusive of tax and freight (unless otherwise stated). The final transaction price shall be the price at the time of order confirmation. The Company reserves the right to adjust product prices according to market conditions, cost changes and other factors. Confirmed orders shall not be affected by price adjustments.
3.3 Product quality standards shall comply with the standards clearly specified by the Company (such as international, industrial or enterprise standards) and relevant quality regulations of the target market. The Company warrants that the products sold meet the above standards and relevant commitments.
4. Payment Terms
4.1 The Company accepts payment methods including but not limited to T/T, L/C, PayPal, Western Union, credit card, etc. The specific payment method shall be subject to the agreement at the time of order confirmation.
4.2 Payment term: Unless otherwise agreed, the Buyer shall pay the full price within 7 working days after order confirmation, or pay a deposit as agreed by both parties (usually 30%–50% of the total order value). The remaining balance shall be paid before shipment or upon sight of a copy of the bill of lading.
4.3 If the order is delayed or canceled due to the Buyer’s failure to pay on time, the Buyer shall be liable. Any handling fees arising from the payment method itself shall be borne by both parties as agreed; if there is no agreement, the Buyer shall bear them.
4.4 After payment, the Buyer shall promptly send the payment receipt to the Company for verification and arrangement of shipment.
5. Shipment and Logistics
5.1 The Company shall arrange shipment within the delivery period confirmed in the order (usually 7–30 working days, except for customized or special orders) after receiving full payment or the agreed deposit. The actual shipment time may be delayed due to production cycle, logistics scheduling and other factors, and the Company will notify the Buyer in advance.
5.2 Logistics method shall be determined by mutual agreement, including sea freight, air freight, express delivery (such as DHL, FedEx, UPS, etc.) or other appropriate methods. Freight and insurance shall be borne by both parties as agreed; if there is no agreement, the Buyer shall bear them.
5.3 The Company is responsible for delivering the products to the agreed carrier. After delivery to the carrier, the risk of damage or loss of the goods shall be transferred to the Buyer. The Buyer shall timely track logistics information and take delivery upon arrival. If goods are lost or additional costs arise due to the Buyer’s reasons (such as failure to take delivery timely, incorrect delivery address, etc.), the Buyer shall be responsible.
5.4 The Company shall provide a valid tracking number and relevant transport documents to assist the Buyer in checking logistics status.
6. Import and Taxation
6.1 The Buyer shall be solely responsible for all import procedures (including but not limited to obtaining import licenses, customs declaration, customs clearance, etc.) and comply with import laws and regulations of the destination country/region.
6.2 All taxes arising from product import, including customs duties, VAT, consumption tax, etc., shall be borne by the Buyer. The Company shall not be liable for any such taxes or fees. If the goods are detained, returned or fined due to the Buyer’s failure to pay taxes timely or meet import requirements, the Buyer shall be solely responsible.
7. Return, Exchange and After-Sales Service
7.1 If the product has quality defects (not caused during transportation or improper use by the Buyer), the Buyer shall submit a return or exchange application in writing (e.g., by email) to the Company within 15 working days after receipt of the goods and provide relevant evidence (such as product photos, inspection reports, etc.). After verification by the Company, return, exchange or repair may be arranged, and the round-trip freight and related costs shall be borne by the Company.
7.2 Returns or exchanges requested due to the Buyer’s reasons (such as wrong model selection, no longer needed, inconsistent product expectations, etc.) are not supported by the Company unless otherwise agreed in writing by both parties. The Buyer shall bear round-trip freight, product depreciation and other related losses.
7.3 Customized products, special-specification products, food and perishables, personal care products, etc., do not support return or exchange except for quality problems once sold.
7.4 The Company provides after-sales service for 6 months after product delivery, including product consultation and technical support. Paid repair service may be provided beyond the after-sales period.
8. Limitation of Liability
8.1 The Company shall be liable for direct losses caused to the Buyer due to product quality problems, but the compensation amount shall not exceed the total value of the relevant order. The Company shall not be liable for any indirect losses (including but not limited to profit loss, business interruption, reputational damage, etc.).
8.2 If the Company is unable to perform contractual obligations due to force majeure (including but not limited to natural disasters, war, policy changes, logistics interruption, etc.), the Company shall not be liable for breach of contract but shall promptly notify the Buyer and provide relevant certification.
8.3 The Company shall not be liable for any losses caused by the Buyer’s breach of these Terms or its own fault.
9. Intellectual Property
9.1 The Company warrants that the products sold do not infringe any third-party intellectual property rights (including trademark rights, patent rights, copyrights, etc.). If a third-party claim arises due to product intellectual property issues, the Company shall bear corresponding liability, and the Buyer shall cooperate with the Company in handling the matter.
9.2 The Buyer shall not use the Company’s trademarks, logos, product images and other intellectual property without authorization. Unauthorized use shall constitute infringement, and the Company reserves the right to pursue legal liability.
10. Dispute Resolution and Applicable Law
10.1 The conclusion, validity, interpretation, performance and dispute resolution of these Terms shall be governed by the laws of the People’s Republic of China.
10.2 Any dispute arising from these Terms or related transactions shall first be settled through friendly negotiation. If negotiation fails, either party may file a lawsuit with the people’s court having jurisdiction over the Company’s location or submit the dispute to an arbitration institution as agreed by both parties.
11. Miscellaneous
11.1 The Company reserves the right to revise these Terms according to changes in laws and regulations or business adjustments. The revised Terms shall be published on the website and take effect on the date of publication. Continued use of the website or transactions by the Buyer shall constitute acceptance of the revised Terms.
11.2 Matters not covered by these Terms shall be negotiated separately by both parties and concluded in a written agreement. Supplementary agreements shall have the same legal effect as these Terms.
11.3 These Terms shall take effect on the date the Buyer browses the website, uses the website services or submits an order.